PLEASE NOTE: Mermaid deliveries are fulfilled direct by the manufacturer and offer a single person delivery to the kerbside only. Please ensure an able-bodied person(s) will be present at time of delivery to assist in taking in the goods.

Panels must be thoroughly inspected upon receipt for damage or visible defects. The panels are supplied with a protective clear film to the decorative face, this should be peeled back to check for damage or discrepancies in colour where necessary then replaced to provide protection during commencing installation.

Once the panels or profiles have been cut or installed we regard this as an acceptance of their quality and suitability for purpose and therefore we cannot accept any subsequent claims for faults or damage.

Prior to installation the panels, adhesives and sealants should be conditioned for a minimum of 48‐72 hours in the area in which they are to be installed or an environment of similar temperature or humidity.